Riverview Regional Medical Center is accredited by the
Joint Commission. Our accreditation by this national organization is your assurance that
Riverview Regional meets the highest standards of medical care in organization,
equipment and personnel.
Department of Quality Management
Director - Rene Coley, RN, MSN
Office - (256) 543-5808
Quality Core Measures Nurse - Mary Karen Cox, RN
Office - (256) 543-5474
Clinical Data Abstractor - Amy Buckelew
Office - (256) 543-5440
The Quality Management Department is located on 4th Floor between the Human
Resource Department and the Pediatric Unit.
Medicare: Effective August 1, 2014, all Alabama beneficiary complaints about quality
of care, and filing an appeal or complaint will be conducted by the Medicare
QIO – Quality Improvement Organization Beneficiary and Family Centered
Care (BFCC-QIO) contractor:
Rock Run Center, Suite 100
5700 Lombardo Center Dr.
Seven Hills, OH 44131
Toll-free Beneficiary Helpline: 1-844-430-9504
TTY Number: 1-855-843-4776