MyChart - Patient Portal

We are excited to announce that Prime Healthcare offers a new patient portal to access your medical record. MyChart by Prime Healthcare is a new tool that offers patients the ability to access parts of their medical record through a secure online connection.

Some of the features of the all new MyChart by Prime Healthcare:

Review your health summary
Receive lab results online
Pay bills online and view your account summary
View MyChart accounts from other facilities and store all of your health information in one location

How do I sign up for MyChart by Prime Healthcare?

There are a few ways you can sign up for MyChart.

The next time you visit the hospital, a member of the hospital staff can issue you an activation code for your personal MyChart account
Log on to MyChart, click sign up now and request an activation code. (Please note that online requests can take up to a week to process)
Activation codes can be requested by contacting the MyChart Helpdesk at 844-237-7463 or mycharthelp@primehealthcare.com.

Who can sign up for MyChart by Prime Healthcare?

Any patient over the age of 18 can sign up for their own MyChart account. A parent or guardian can request Proxy access for a child. Proxy Access request can be made by emailing mychart@primehealthcare.com

Is there a mobile app?

Yes, current MyChart users can download the MyChart mobile app at no cost. The app is available on iPhone and Android devices.

What about the My Health Home Patient Portal?

The My Health Home Patient Portal is still available to view your health information prior to February 1, 2016. Any new medical information, after February 1, 2016, can be viewed in the all new MyChart by Prime Healthcare. You can access the My Health Home patient portal here.

Your privacy is important

Your personal and medical information in the My Health Home portal will be kept confidential. MyChart by Prime Healthcare uses a secure, encrypted connection that meets the highest industry standards. All health data is stored on a secure server and managed with the protection of your information in mind.

Only you – and those you authorize – will be able to see or gain access to the information in your Portal.

We will not share, sell or lease your personal information with any outside party not affiliated with our organization.

If you have any additional question please contact the MyChart Helpdesk at 844-237-7463 or email us at mycharthelp@primehealthcare.com