Patient Concerns

Patient Concerns

Your health care is our priority. We believe the most effective care occurs when the health care team, family and patient work together. We encourage your participation in your plan of care, your comments and suggestions to improve your stay.

If you have concerns about the care you or your family member received, we encourage you to speak with your physician or caregiver. If the matter is not resolved to your satisfaction, please contact the Patient Advocate at (256) 543-5281 or mail to:

Patient Advocate
Riverview Regional Medical Center
600 South Third Street
Gadsden, Alabama 35901

Unresolved complaints may also be reported to the Alabama Department of Public Health Hotline at (800) 596-4596, the Alabama Quality Assurance Foundation at (800) 366-1486, or the Joint Commission at (800) 994-6610 or complaint@jointcommission.org.